38% of respondents said that after beginning to use Lyft to attend their medical appointments, they went to urgent care less frequently. This is likely because patients had the transportation means to attend appointments with their primary care or chronic care providers instead of having to mitigate crises in urgent care. This is ultimately less costly for the patient and healthcare industry at large.
FocusCost EffectivenessPreventive CareReduced Hospital Stays or ER TripsTransportation as a Barrier to Care
Line of Business or Market