In 2016, CareMore launched a pilot program to evaluate the impact of Lyft-based curb-to-curb rides on patient experience and costs. The pilot ran for two months at select CareMore locations in Southern California, during which a total of 479 rides were provided. Results were encouraging: wait times decreased by 30 percent and per-ride costs decreased by 32 percent, and satisfaction rates were 80 percent.



Line of Business or Market

Medicare Advantage